Problems with installation?

When starting NatSpeak after configuration:

NatSpeak gives message: Cannot load compatibility module support (GUID = {dd990001-bb89-1d2-b031-0060088dc929}))

Solution: Unregistering and re-registering natlink can solve the problem. Be sure to start the config GUI program in elevated mode. The link in the startup menu should do so.

Did you choose install for all users when asked for when installing python? If not, please uninstall all python things, and reinstall python, choosing this option.

Did you install Natlink in C:\NatLink (or D:\NatLink, ...)?

If you installed NatLink in C:\Program files\NatLink you may get problems, especially on Windows Vista or Windows 7. If you did so, please Uninstall NatLink, and reinstall on C:\NatLink, or on another drive of your choice (like D:\NatLink).

Windows Vista⁄Windows 7 rights

See the page on installing on Windows Vista⁄Windows 7

"No valid DNS INI files Dir found"

These should automatically found by the installer program. If not, they can be specified in the info panel of the configure GUI, or with the "c" option in the configfunctions program.

The most probable path is (for Windows Vista or Windows 7, NatSpeak 10): C:\ProgramData\Application Data\Nuance\NaturallySpeaking10. For Dragon 11 the same, with 11 instead of 10.

Open config files

• Opening of files (Unimacro or Vocola command files) can crash NatLink including natspeak. Please report if it happens to you. This problem should be solved now. It was caused by a python "os.startfile" call, together with one or more grammars using the allResults option. In Unimacro the grammar _control uses this option, so switching on or off Unimacro often makes the difference in the past. But again: this problem should be solved, if it still happens, please report!

Actions.ini

• The file actions.ini cannot be found anywhere. See the next page: Ini file strategy.

Wrong python version

If you installed multiple python versions (for example upgraded to python 2.5), the configure program will take the highest one. If you "degraded" to a lower version, you should remove the "higher section" of the registry at section HKEY_LOCAL_MACHINE\SOFTWARE\Python\PythonCore. See:

Changed python version

If you changed your python version, eg from 2.3.5 to 2.5, you probably get a message like:

In order to get things fixed, you should manually remove the file NatLink.dll from the MacroSystem\core directory.

After this, When running the configure program (GUI or CLI) the correct version will be copied to NatLink.dll.

Configuration GUI or Configuration CLI do not run

• This problem seems to have been solved. If it happens again, please report.

If nothing else works

You can manually disable NatLink by changing the file nsapps.ini. See page problems with NatLink, near the bottom.